Team Lead Customer Service

About the Role

TEAM LEAD CUSTOMER SERVICE

Reporting to the Director, Customer Service, the Team Lead Customer Service is responsible for coordinating and

supervising the order to delivery process, ensuring a consistently high level of service to Lubricant and Specialties

customers as well as implementing process improvement opportunities which result in increased levels of customer

satisfaction. The Customer Service team is accountable for order management and customer service excellence. They are

responsible for customer communication and ensuring compliant quote-to-cash while working with Sales and Global Supply

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.